Returns & Exchanges

At Croozer, we want you to be fully satisfied with your gear; if your purchase doesn't meet your performance needs, you can return items in their original condition within 30 days.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Gear

Securely place the unused items in their original packaging, ensuring all tags and protective seals remain intact.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will process your refund once the inspection is complete.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing